Ainsworth has invested significantly in strong resources and technology to ensure that when our customers call us, they receive prompt response and support.
- Our state-of-the-art bilingual National Operations Support Center is available 24/7, 365 days-per-year.
- All calls are assigned on a priority basis.
- 95% of our calls are answered within 20 seconds.
- Our technicians carry real-time handheld devices to allow our Call Centre to track their location—anytime and anywhere—sending them to the nearest jobsite for immediate support.
- Our ability to provide fast response time allows our customers to reduce the downtime of their equipment and thereby save money.
- For immediate service call our National Operations Support Center (NOSC) at 1-888-393-5553. Or if you prefer, you can also email us at NOSC@ainsworth.com.