Ainsworth has invested significantly in strong resources and technology to ensure that when our customers call us, they receive prompt response and support.

  • Our state-of-the-art bilingual National Operations Support Centre is available 24/7, 365 days per year.
  • All calls are assigned on a priority basis.
  • 95% of our calls are answered within 20 seconds.
  • Our technicians carry real-time handheld devices to allow our Call Centre to track their location — any time and anywhere — and send them to the nearest job site for immediate support.
  • Our ability to provide fast response time allows our customers to reduce the downtime of their equipment and thereby save money.
  • For immediate service, call our National Operations Support Centre (NOSC) at 1.888.393.5553. If you prefer, you can also email us at