Support

Ainsworth offers a full range of support services to meet your business requirements and end user needs. Whether you are looking for temporary support services, staff augmentation or full support services outsourcing we can tailor a support solution for you.

Managed Services

Ainsworth has a suite of IT managed services to give you peace of mind that your IT infrastructure is being maintained and supported for optimal efficiency.  Our goal is to reduce your IT support costs, provide you best-in-class service and let you focus on your business.

Our managed services are more than just a helpdesk or a monitoring service; we proactively monitor the environment and take corrective measures before problems arise.  You rely on us to ensure your IT infrastructure is being managed not just watched.

Helpdesk

Ainsworth offers an experienced team of service desk professionals who provide workday monitoring and management of your complete IT infrastructure, including overnight monitoring of server backups to ensure data preservation. On site break / fix services, virus penetration response, and all system upgrading is included in this comprehensive single-price solution.

On-site Support

Ainsworth offers on-site support as a managed service where technicians can be deployed on a schedule that meets your specific requirements and have access to all the tools, systems and personnel within our managed services business.  We also offer this service under a staff augmentation model where the technicians complement your team offering subject matter expertise and work under the guidance and direction of your IT support team,  our commitment is to working with you to develop the right solution for your support requirements. 

On-Demand Support

Ainsworth technicians can be deployed on an ‘as needed’ basis in situations where you may need additional support for technology deployments, in the event of technology failure or, as temporary relief.  Rest assured that Ainsworth is your partner to support you regardless of the situation.