Regional Reconciler

Job Summary

Completes all administrative functions required to reconcile work orders for completion through to the pre-invoice stage. Support Regional Dispatchers and Business Unit Managers in identification and resolution of all WIP issues and will liaise with clients as required to provide support.


Key Responsibilities

·         Reconciles work order data ensuring accuracy and completeness

·         Receive vendor invoices – verify accuracy against PO and completed work order, approve for billing or escalate accordingly

·         Manage “Work in Progress” report mitigating all aged WIP

·         Update Work Order Detail to Customer Portals as required

·         Identify and Suggest opportunities for process improvements and efficiencies within department

·         Prepare various reports/spreadsheets as required

·         Responsible for technician payroll weekly

·         Supports the regional dispatch or other shared services team as required to ensure work order life cycle is smooth and internal and external client needs are met

·         Sensitivity to confidential matters may be required


Education and Experience

·         Post-secondary education in related area of study or equivalent

·         2-4 years of related experience

·         Basic Accounting knowledge an asset

·         Computer literate, strong keyboarding skills

·         Accuracy and strong attention to detail

·         Proven ability to communicate effectively with a diverse group of internal and external individuals

·         Demonstrated ability to meet deadlines and prioritize a heavy workload

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