3rd Class Boiler Operator (3 Month Contract)

Job Summary

This position provides a high level of professional customer service support and hands on operation for the client COMINAR and tenants to 55 University Ave for the heating/cooling plant, HVAC, plumbing, electrical, building automation system (BAS), computerized maintenance management system (CMMS) and other building infrastructure systems including subcontractor management and coordination. Overall the position is to provide day to day support in the complete operation of the facility building infrastructure and support systems for both the client, tenants and general public. The position requires on site attendance Mon. to Fri. (40 hrs/week) and after hours on call availability.

Key Responsibilities

·         Daily operation and maintenance of the building infrastructure and support systems

·         Operate, trouble shoot/problem solve equipment and system matters as required to ensure reliability and optimal use

·         Respond to service requests promptly and professionally representing the client

·         Prioritize, self-perform, triage and dispatch work orders to field service personnel or subcontractors to complete scheduled and unscheduled demand service work to meet service quality and responsiveness targets.

·         Communicate/liaise daily with the customer to optimize tenant response and communications, escalating where required.

·         Action as required to ensure successful complete work orders and other requests.

·         Operation of the BAS based on site systems and conditions.

·         Follow up when additional information is required, including documentation of service work performed.

·         Adhere to all company policies and procedures.

·         Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.

·         Adhere to the Company’s Quality System operating procedures.

·         Perform other duties as assigned by Management.


Education and Experience

·         3rd Class Operating Engineers Certification in the Province of Ontario

·         10 years relevant experience in a related environment including a working knowledge of HVAC , plumbing, mechanical, electrical, elevators, life safety systems/fire suppression, and related equipment and systems.

·         Proficient computer skills appropriate to the role (word, excel, email, BAS, CMMS).

·         Proven ability to communicate effectively with a diverse group of internal and external individuals.

·         Proven systematic and organized approach to multi-tasking.

·         Demonstrates ability to work independently to complete assigned tasks with minimum supervision.

·         Working knowledge of the English language both written and oral.

·         Demonstrated ability to meet deadlines

·         Professional, friendly, exceptional interpersonal skills.

·         Provides service to both internal and external customers.

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